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Contact Us
Address
The Oakland Medical Centre
32 Parkway
Uxbridge
UB10 9JX
Phone
Contact us online
To contact us online please submit a PATCHs request or, if you do not have a PATCHs account, please telephone the surgery.
Opening Hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Out of Hours
Extended Access Hubs
Outside of these hours and at weekends responsibility for patient care is passed on to Practice Plus Group (Out-Of-Hours). Their Contact Number is: 0300 130 3018, however the door of the surgery is open all day from 8am to 6:30pm: Monday to Friday.
We hold the Extended Access service for West Drayton between 6.30pm and 8.30pm. We have a Nurse, a HCA and a GP here. These appointments can be booked via reception but are subject to availability.
Hillingdon Hospital - Please only attend A&E if you genuinely need emergency treatment. 01895 238 282
Urgent Care Centre based at Hillingdon Hospital is open 24 hours a day. This can be used when the surgery is closed for emergencies only. 01895 238 282.
Mount Vernon Hospital - A Minor Injuries Unit is open from 9am until 8pm every day. 01923 844 201
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Get in touch
Register with the Surgery
We offer GP Access for new patients wishing to register.
Patient Feedback
We welcome feedback to tell us what we are doing right and what we can improve.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
NHS Ratings and Reviews
We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Patient Participation Group (PPG)
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.
For more information, please see our Patient Group pages.
Practice Performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: GOOD
Find Us
Integrated Care Board
NHS North West London Integrated Care Board (ICB)
15 Marylebone Road
London
NW1 5JD
Telephone: 0203 350 4141
Email: nhsnwl.communications.nwl@nhs.net